Bradley Smoker BTDS76P 990216 Bradley Digital 4 Rack Smoker, Electric, Silver

Door seal separation after 1.5 years of very light use. Wood puck mechanism is very sensitive to dust/particles and fails to advance pucks. If left unattended, I'll come back to the unit alarming due to jammed feeder mechanism, requiring a power reset and disassembly and cleaning of device. Very disappointing. Cannot recommend this smoker. If it worked....it would be functional and beautiful. Now I can't trust a pricey cut of meat to it without babysitting. So what's the point of owning this thing????

if you live in an area hat goes below 45 degrees Fahrenheit steer clear of this. Just got it today set temp of over to 280 and after two hours it was at 107. I should have listened to the reviews. It has a 500 watt heating coiling maybe in a warm climate that would suffice. Returning the first thing in the morning

Bradley Smoker has earned a customer for life. We had an error code that we discovered was caused by a fire inside the smoker. Although we initially had a tough time with customer support that left us very uncomfortable with the safety of the smoker, the Operations Director called us personally and explained the MANY safety features that are built into the smoker. They apologized for the support experience that caused us so much frustration and went above and beyond to replace the smoker, even though it turned out to be be user error on our part!

I like the case and build quality in general. The LCD display is nice, but a little hard to read considering most people will probably set this on the ground and you need to bend over to see and use the buttons.Here's my issues with this smoker; first the pucks put out a constant amount of smoke, you can't load it up with more wood chips like other smokers to get a burst of smoke. With my other smoker I had, a Masterbuilt, I think I was able to control the intensity of the smoke flavor better with wood chips. Maybe its because their solid wood and not the wood dust mixture with the Bradley pucks.This means that this smoker is really about the long smoke sessions, like a few hours or more. Which gets to my next point... Buying pucks for it is no fun! Depending on the package you buy the pucks cost about $.30 each. At 3 pucks an hour that's $1 an hour or $6 for a 6 hour session. For example, you bought that $15 pork butt, but to really get it tender and flavor you need to do an 8 hour session for $6 worth of pucks(!) At the end of the day its hard not to resent having to keep on buying pucks for this thing, especially since you have to order them online (keep in mind, you can't buy pucks locally, at least in my case). As far as I know there's no chains that carry them.[UPDATE: I've since bought the Amazen pellet smoker tray after learning a bunch of people on various smoking forums use one of these insead of the 'expensive' pucks. So far so good]I'm going to sell this and go back to the Masterbuilt brand. Maybe not as slick looking on the outside, but buying wood chips for it is a lot easier, cheaper, and can be bought at the big box stores. While you can't load the Masterbuilt with hours and hours of chips like you can with pucks on the Bradley, that's ok with me because I would never walk away from my smoker for hours on end.

This device has reaffirmed my outdoor cooking ego. It took some research to determine that this was the optimal smoker type for me. I decided that I wanted: 1. Portability, 2. Ease of use / minimal monitoring needed, 3. Easy temperature control, 4. Low fire risk / easy smoke source storage / wide variety of smoke sources. This led me to the Bradley, which uses 'bisquettes' as the smoke source. These are like little hockey pucks made of compressed wood chips. They claim to be cleaner / healthier than other wood chips / pellets with less creosote. The first four meals I cooked were jerk chicken with Caribbean bisquettes, brisket with jim beam bourbon bisquettes, pork butt with applewood smoke, and 'coldsmoked' salmon with alder smoke. Each was simple and delicious. The Bradley is easy to install - it took less than 10 minutes. 'Priming' the device took a couple of hours, and is recommended to be done a day or more prior to the first cookoff. The degree of control over this device is a big selling point. I set the time on the smoker and place 3 bisquettes per hour of smoking. I also bought the spacers, which help me save 1 or more bisquettes at the end that would otherwise be partially burnt. The bisquette are directed onto a coveyer belt that moves them one-by-one onto an igniter, where they sit and smoke until they are pushed into a bowl of water to distinguish them. The oven has its own settings, where I control time and temperature. The display lets me know the internal oven temperature too, which is essential for outdoor cooking. Despite all this I highly advise using a continuous monitoring thermometer. This will reduce the number of times you're tempted to open the door to check on your meat baby, which of course drops the oven temperature and lets out the smoke. I am hoping the Bradley gives me many years of enjoyment as the online recipe cache would suggest it will. It has definitely given me a new hobby with terrific early results.

I received this in April of 2013. I live in upstate New York where the season to smoke anything is short May through Sept/Oct. I took care of this product and followed all the manufactures instructions and it was used in a covered patio and I also purchased the cover and in winter it was moved to my heated basement. I am going into my third season and the temperature is at 118 instead of 220. I had sent 2 emails to Bradley with zero response about fixing or replacement.I loved it while it worked and I bought a good supply of favored wood discs which I am stuck with. Needless to say if I could score it less than one star I would.